Slow is Fast | Belledental
The elite members of The Australian Special Air Service Regiment (SAS) have a saying - “Slow is Fast…”
This kind of approach applies to the successful development of any result, and it is a motto that I adopted some years ago in delivering our dental care at Belledental.
Frequently patients just want to “get on with their treatment…”. Yes, I understand this may be due to pain or some form of emergency, in which case, we may choose to address the immediate problem on the day.
After stabilising their initial problem, I regularly recommend having a New Patient Examination conducted to assess their whole mouth and all their teeth and develop a strategy (mission in the words of the SAS) that will carry them forward to their ultimate objective. This is a determination of not only what is possible, but, even more importantly, what the
patient’s ultimate objective is. Beginning with the ‘end in mind’ ensures the strategy is closely tied to the patient’s desires.
Many of the patients I see have been subject to pressurised sales processes – laced with guilt and shame. This is totally unnecessary! What’s the alternative?
Slow down the process: give the patient a clear understanding of their dental “terrain”, develop a clear understanding of what the patient wants and only then, develop a strategy that will take the patient to their ultimate objective. This also allows for spreading treatment so that patients enjoy more significant health fund rebates.
This process is NOT about ‘selling’: it is about the patient understanding their dental issues and marrying up the solution to the dental issues the patient is concerned about. You see when a patient understands their problems in relation to their desired outcomes, they inevitably make the right decisions for their dental needs. There is no need for selling!
If you’re sick of your dental health sliding and would like to develop a stable and beautiful smile for life, consider embarking on your own dental mission in 2025 with Belledental - where we value the delivery of your chosen dental care.
