Dedication to Customer Service at Windsor
For over 75 years, local manufacturer Windsor Blinds Awnings and Shutters has been at the forefront of design and technology. Established by Mr B.J Young (Bill) after he returned from World War II in 1946, Windsor quickly became nationally accepted as the leader in the blind industry, a position it still retains – recognised as being in the 'Top 10' of its field in Australia.
With Bill's passing in 2013, his legacy was passed down to his second-youngest son Craig, who had been part of the business since he was a boy. Craig has also been responsible for relocating the company from its original Carrington premises to the current Cardiff location.
Nowadays, Craig is joined in the business by wife Zdenka and a team of professionals who can offer customers a wealth of experience and knowledge. Some staff have been working in the company for over 20 years.
"The business is so entrenched in family that in addition to Craig's leadership, three out of his four brothers have been involved in the business at one stage or another before moving on to other careers," said Zdenka.
"Our team has pride in their work, and we're a family. We locally manufacture the popular Ziptrak Blinds and most of our other outdoor blinds and awnings that we have on offer. We cater for commercial and domestic requirements."
Windsor's success can largely be attributed to Craig and Zdenka's dedication to customer service. With an offering that combines high-quality products, value for money and above all, personal service, they continue to maintain 100% satisfaction for their customers.
Windsor uses only the best standard of componentry and materials, specifically designed for the Australian Environment. This ensures a long-lasting, quality product backed by the Windsor Warranty. Always recognising the customer's best interest, Windsor has kept and will remain up-to-date with all the latest developments, ideas, technologies, trends, and service standards that have become synonymous with the Windsor name. Find out more at www.windsorblinds.com.au
