Council calls for community to provide feedback and help shape future services

Port Stephens residents are invited to provide feedback on Council’s facilities and services through the 2025 Community Satisfaction Survey.

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Mayor Leah Anderson said the annual Community Satisfaction Survey provides an important opportunity for Council to learn what the community thinks is working well and, more importantly, those areas that need improvement.

“The feedback from the community helps Council monitor our performance, understand the community’s priorities and make sure we are delivering outcomes that matter,” Mayor Anderson said.

“The results from our last survey revealed that safe and reliable roads are at the top of our community’s priorities.

“This feedback led to the development of our $20 million Roads Acceleration Program or RAP, to repair and rehabilitate our road network,” Mayor Anderson added.

The survey is open to all residents of Port Stephens and will remain open until Sunday 25 May 2025.

“Your feedback is important, so please take the time to complete the survey and tell us how we can continue to improve Port Stephens for everyone,” Mayor Anderson concluded.

Director of Corporate Strategy and Support Zoe Pattison said the results from the annual Community Satisfaction Survey will be published on Council’s website.

“We’ve been conducting these annual surveys for a number of years as a key way for us to discover what the community thinks about the services and facilities we’re providing” Ms Pattison said.

“We encourage as many people to participate in the survey as possible to ensure the results are representative of our whole community,” Ms Pattison added.

For more information and to complete the survey, visit pscouncil.info/2025_CSS